Shipping Overview:. Domestic Shipping (Within the U.S.):. For International Shipping Policy, please see https://expressionmed-0acipcpfrse.gorgias.help/en-US/international-shipping-policy-760466. *Please note that specific terms may vary for apparel a

Shipping Overview:<ul><li>Warehouse Location: All items are shipped directly from our warehouse in Minneapolis, MN.*</li><li>Processing Time: Your order will be processed and shipped within 24 business hours (excluding weekends and holidays).*</li><li>Shipping Locations: We offer both domestic and international shipping (see details below).</li><li>Packaging: Items are delivered in a protective bubble envelope.*</li><li>Tracking: Once your order is fulfilled, you will receive an email with a tracking link. Please allow 24-48 hours for tracking information to update.</li><li>Address Accuracy: Please double-check that billing and shipping addresses are accurate before submitting your order. Incorrect or incomplete addresses may cause delays.</li></ul>Domestic Shipping (Within the U.S.):<ul><li>Carrier: All domestic orders are shipped via the United States Postal Service (USPS).*</li><li>Delivery Time: Orders typically arrive in 3-5 business days after shipping (excluding weekends and holidays). Please allow up to 8 business days for potential delays. We cannot guarantee delivery dates.</li><li>Delivery Locations: Most orders will be delivered to your mailbox. If no mailbox is available, the post office may hold your order.</li><li>Shipping Fees: Shipping and packing fees for domestic orders are $4.50.* Free shipping is available on orders over $45.00.*</li><li>Apparel &amp; Accessories: Note that products from apparel and accessories do not qualify for free shipping as they ship from an external warehouse.</li></ul>For International Shipping Policy, please see https://expressionmed-0acipcpfrse.gorgias.help/en-US/international-shipping-policy-760466&#xA0; *Please note that specific terms may vary for apparel and accessories. Please refer to https://expressionmed-0acipcpfrse.gorgias.help/en-US/apparel-and-accessory-orders-760468 for more details. If you have any questions or need further assistance, feel free to reach out to us at <a id="isPasted" rel="noopener">hello@expressionmed.com</a>.

Domestic Shipping Policy

Shipping Overview:. International Shipping (Outside the U.S.):. For Domestic Shipping Policy, please see https://expressionmed-0acipcpfrse.gorgias.help/en-US/domestic-shipping-policy-723555. *Please note that specific terms may vary for apparel and a

Shipping Overview:<ul><li>Warehouse Location: All items are shipped directly from our warehouse in Minneapolis, MN.*</li><li>Processing Time: Your order will be processed and shipped within 24 business hours (excluding weekends and holidays).*</li><li>Shipping Locations: We offer both domestic and international shipping (see details below).</li><li>Packaging: Items are delivered in a protective bubble envelope.*</li><li>Tracking: Once your order is fulfilled, you will receive an email with a tracking link. Please allow 24-48 hours for tracking information to update.</li><li>Address Accuracy: Please double-check that billing and shipping addresses are accurate before submitting your order. Incorrect or incomplete addresses may cause delays.</li></ul>International Shipping (Outside the U.S.):<ul><li>Carrier: Most international orders are shipped via USPS. If USPS does not deliver to your country, we will select an alternate carrier.</li><li>Delivery Time: International orders typically arrive within 21 business days after shipping (excluding weekends and holidays). Please allow up to 25 business days for potential delays.</li><li>Shipping Fees: Shipping and packing fees vary based on the weight of the order and the destination country.</li><li>International Distributors:ExpressionMed products are also available through our international distributors in Canada, the UK, Australia, the EU, and South Korea:<ul><li>Canada: Pimpmydiabetes.com</li><li>UK: <a href="https://www.diabeticsupply.co.uk/" rel="noopener" target="_new">https://www.diabeticsupply.co.uk/</a></li><li>Australia: <a href="https://www.oneand2.com.au/" rel="noopener" target="_new">https://www.oneand2.com.au/</a></li><li>EU: mysweetstitch.com</li><li>South Korea: <a href="https://smartstore.naver.com/alivepatch/search?q=expressionmed" rel="noopener" target="_new">https://smartstore.naver.com/alivepatch/search?q=expressionmed</a></li></ul></li><li>Customs &amp; Fees: International customers are responsible for any duty fees, taxes, or other fees assessed by local customs authorities. These fees are paid directly to your local carrier or government.</li></ul>For Domestic Shipping Policy, please see https://expressionmed-0acipcpfrse.gorgias.help/en-US/domestic-shipping-policy-723555&#xA0; *Please note that specific terms may vary for apparel and accessories. Please refer to https://expressionmed-0acipcpfrse.gorgias.help/en-US/apparel-and-accessory-orders-760468 for more details. If you have any questions or need further assistance, feel free to reach out to us at <a rel="noopener">hello@expressionmed.com</a>.

International Shipping Policy

Apparel &amp; Accessory Orders:<ul><li>Fulfillment Time: For apparel and accessories, it takes 3-7 days to fulfill an order, after which it is shipped out.</li><li>Final Sale: All apparel and accessories are final sale and can only be returned if they are damaged or mislabeled. We cannot accept returns for sizing issues as these items are made on demand.</li><li>Incorrect Address/Unclaimed Package: If we are unable to deliver due to an incorrect address or unclaimed package, we will contact you to obtain the correct address. The corrected address must be provided within 14 days. The item will be reshipped and will incur an additional shipping fee.</li></ul>

Apparel & Accessory Orders

There are several ways to check the status of your order:. 1. Email Notifications. 2. Customer Account. 3. Shop App. 4. Contacting Our Team

There are several ways to check the status of your order:1. Email Notifications<ul><li>Order Confirmation: After placing an order, you will receive an order confirmation email containing details such as items purchased, shipping address, and total amount spent.</li><li>Shipping Confirmation: You will also receive a shipping confirmation email with a tracking link. This link allows you to monitor your order as it moves through the postal system. Please allow 24-48 business hours after shipment for tracking information to update.</li></ul>2. Customer Account<ul><li>Login: Sign in to your customer account to view your order history. You&#x2019;ll be able to see the current status of your order and access tracking information directly from your account.</li></ul>3. Shop App<ul><li>Track via Shop App: If you use the Shop App, you can log into your Shop account to track your order. The app provides a convenient way to view your order history and tracking details.</li></ul>4. Contacting Our Team<ul><li>Need Assistance? If you&#x2019;re unable to find your tracking link or need further assistance, feel free to email us at <a rel="noopener">hello@expressionmed.com</a>.</li></ul>

How do I check the status of my order?

Lost Order Policy:. If your order has been lost in transit, we offer a hassle-free solution through our Navidium Shipping Protection. To ensure prompt assistance:. How to Report a Lost Order:. Next Steps:. Once we receive your report, our team will i

Lost Order Policy:If your order has been lost in transit, we offer a hassle-free solution through our Navidium Shipping Protection. To ensure prompt assistance:<ul><li>Report Timeframe: All lost orders must be reported within 30 days from the shipping date.</li><li>Shipping Carrier: Please note that all orders are shipped via USPS*.</li><li>Navidium Shipping Protection: If you opted for Navidium Shipping Protection at checkout, you are eligible for a replacement or refund if your order is lost. If you do not purchase shipping insurance, ExpressionMed is not responsible should your order arrive damaged or is lost in transit.</li></ul>How to Report a Lost Order:<ol><li>Check Tracking: Before reporting, please check your tracking information via the USPS website.</li><li>Contact Us: If your order hasn&apos;t arrived within the expected delivery window, reach out to us immediately at hello@expressionmed.com</li><li>Provide Details: Include your order number, tracking number, and any relevant information.</li></ol>Next Steps:Once we receive your report, our team will initiate the process to either replace the lost items or issue a refund, depending on your preference.

Lost order?

Navidium Shipping Protection is an optional service that provides extra peace of mind for your orders. Here's how it works:. Navidium Shipping Protection is an additional coverage option that you can select at checkout to safeguard your order against

Navidium Shipping Protection is an optional service that provides extra peace of mind for your orders. Here&apos;s how it works:<h3 id="what-is-navidium-shipping-protection">What is Navidium Shipping Protection?</h3>Navidium Shipping Protection is an additional coverage option that you can select at checkout to safeguard your order against potential issues during transit. This includes protection against lost, stolen, or damaged packages.<h3 id="how-it-works">How It Works:</h3><ol><li>Add to Cart: When you&apos;re checking out, you can choose to add Navidium Shipping Protection to your order for a small additional fee.</li><li>File a Claim: If something goes wrong with your order (lost, stolen, or damaged), you can easily file a claim by contacting us via email at hello@expressionmed.com.</li><li>Quick Resolution: Once the claim is filed, we&apos;ll work with you to quickly resolve the issue&#x2014;typically by sending a replacement or issuing a refund, depending on your preference.</li></ol>Navidium Shipping Protection ensures that your shopping experience is stress-free, knowing that your order is covered from the moment it leaves our warehouse until it reaches your doorstep.

Navidium Shipping Insurance

Ensuring Address Accuracy. At ExpressionMed, we strive to process and ship your orders as quickly as possible to ensure timely delivery. To help us serve you better, it's crucial that the shipping address provided is accurate when you place your orde

Ensuring Address AccuracyAt ExpressionMed, we strive to process and ship your orders as quickly as possible to ensure timely delivery. To help us serve you better, it&apos;s crucial that the shipping address provided is accurate when you place your order.Order Processing and ChangesOnce your order is placed, our team works swiftly to pick, pack, and ship it. This means there is a very limited window to make any changes or cancellations, including updating the shipping address. If you notice any errors or need to make changes, please contact us immediately at <a rel="noopener">hello@expressionmed.com</a>.Important Note:<ul><li>While we will do our best to accommodate change requests, we cannot guarantee that changes can be made once the order is in process.</li><li>If your order is shipped to an incorrect address due to an error in the address provided, it is the customer&#x2019;s responsibility to place a new order. Unfortunately, we are unable to offer refunds or replacements for orders delivered to the wrong address as a result of customer errors.</li></ul>

Shipping & Order information