Domestic Shipping PolicyUpdated 10 months ago

Shipping Overview:

• Warehouse Location: All items are shipped directly from our warehouse in Minneapolis, MN.*
• Processing Time: Your order will be processed and shipped within 24 business hours (excluding weekends and holidays).*
• Shipping Locations: We offer both domestic and international shipping (see details below).
• Packaging: Items are delivered in a protective bubble envelope.*
• Tracking: Once your order is fulfilled, you will receive an email with a tracking link. Please allow 24-48 hours for tracking information to update.
• Address Accuracy: Please double-check that billing and shipping addresses are accurate before submitting your order. Incorrect or incomplete addresses may cause delays.

Domestic Shipping (Within the U.S.):

• Carrier: All domestic orders are shipped via the United States Postal Service (USPS).*
• Delivery Time: Orders typically arrive in 3-5 business days after shipping (excluding weekends and holidays). Please allow up to 8 business days for potential delays. We cannot guarantee delivery dates.
• Delivery Locations: Most orders will be delivered to your mailbox. If no mailbox is available, the post office may hold your order.
• Shipping Fees: Shipping and packing fees for domestic orders are $4.50.* Free shipping is available on orders over $45.00.*
• Apparel & Accessories: Note that products from apparel and accessories do not qualify for free shipping as they ship from an external warehouse.

For International Shipping Policy, please see https://expressionmed-0acipcpfrse.gorgias.help/en-US/international-shipping-policy-760466 

*Please note that specific terms may vary for apparel and accessories. Please refer to https://expressionmed-0acipcpfrse.gorgias.help/en-US/apparel-and-accessory-orders-760468 for more details. If you have any questions or need further assistance, feel free to reach out to us at [email protected].